Register your claim by calling us on our Toll Free Number: 8080 6666 1234

For Theft Claims: In case of a theft claim, file a police complaint immediately in writing and inform us on our Toll Free Number - 1800-209-5858.

If your vehicle isn't found within 90 days, ask the police to issue you a Non-Traceable Report. This is an undertaking given by the police that they are yet to find your vehicle which you need to submit this report to us, post which we will start the claim.

For Property Claims: In case of a property Damaged, file a complaint in MRO office and get a clearence certificate from govt Cheif Engineer immediately in writing and inform us.

Important To-Dos: Please read our section on Claim FAQ to understand benefits of Cashless claims* and Key points to remember while making claims.

Once the claim is registered, the customer support executive will provide you with a Claim Reference Number.

For Theft Claims: In case of an accident, take your vehicle to the garage (if movable) or have it towed to avoid further damage.

Post which, the surveyor will inspect your vehicle damage at the garage and give an approval after the assessment.

For Property Claims: In case of a property Damaged, Post which, the surveyor will inspect damage of the property and give an approval after the assessment.

You will be updated through SMS on every stage of the claim OR you can call on our Toll Free Number - 1800-209-5858 and quote the Claim Reference Number to know the status of your claim.

Once the claim is registered, the customer support executive will provide you with a Claim Reference Number.

Documents Required: Submit the copy of documents to the garage / dealer and get it verified.

For Accident Claims

• Proof of insurance - Policy /Cover note copy
• Copy of Registration Book, Tax Receipt (Please furnish original for verification)
• Copy of Motor Driving License (with original) of the person driving the vehicle at the material
• Police Panchnama/FIR
• Estimate for repairs from the repairer where the vehicle is to be repaired
• Original repair invoice, payment receipt (for cashless garage - only repair invoice)
• Claims Discharge Cum Satisfaction Voucher signed across a Revenue Stamp

For Theft Claims

• Original policy document
• Original Registration Book/Certificate and Tax Payment Receipt
• Previous insurance details - Policy number, insuring Office/Company, period of insurance
• The sets of keys/Service Booklet/Warranty Card
• Original FIR copy of the complete theft report
• Acknowledged copy of letter addressed to RTO intimating theft and making vehicle 'NON-USE'
• Form 28, 29 and 30 signed by the insured and Form 35 signed by the Financer, as the case may be undated and blank
• Letter of subrogation
• Consent towards agreed claim settlement value from you and Financer
• NOC of the Financer if claim is to be settled in your favor
• Blank and updated "Vakalatnama"
• Claim Discharge Voucher signed across a Revenue Stamp

Claim Settlement:

• After completion of repair at a preferred garage we will make payment of the loss directly to the garage.
• You will only have to pay the excess as mentioned in the policy and the depreciation value, salvage etc. as info